Price Quotes (And Why What You Pay Might Be Different)
As Orange County’s premier grooming shop we see a lot of pets come through our doors. We have many regular clients that know us on a first name basis. We’ve done a variety of haircuts from Mohawks to breed cuts. Pets of all shapes and sizes visit our salon every year.
No matter what breed or mixed breed your pet is, we’ve probably seen it. We’ve also seen our fair share of scared and aggressive pets. However, time and experience has taught us that it’s often healthier for these pets to be sedated and cared for by an experienced vet.
PRICES QUOTED ARE BASE PRICES ONLY
One thing that we run into time and time again is people expecting us to honor prices quoted over the phone. The fact of the matter is we cannot accurately quote how much it will cost to groom your pet until we’ve actually seen them in person. Certain factors determine the cost of grooming. These factors include (but are not limited to) coat condition, behavior and whether or not your pet has fleas.
Pets that are matted will be shaved. This takes a skilled approach and quite a bit of time to accomplish. Mats are often extremely close to the skin. They can hide a variety of skin problems and parasites. If not properly removed, mats can cause potentially dangerous skin infections.
If your pet is matted, you WILL pay extra. This extra cost is for the additional time and care it takes to groom your pet.
Pets that aren’t groomed regularly are often fearful. For these pets, their only defense is to bite their groomer. The sights, sounds and smells of the grooming salon can cause even the sweetest pet to turn aggressive.
Pets that bite DO cost extra. We usually have no way to predict how a pet will behave until we begin the grooming process. Please note that extremely scared or aggressive pets will be sent home without being finished.
Fleas and Other Parasites
If we discover fleas while grooming your pet you WILL be charged for de-fleaing. This service is not optional. We must treat your pet for fleas to protect the other pets that visit our salon.
We will do our best to let you know upon arrival if your pet has fleas. However, sometimes tangled hair and mats hide fleas and we cannot see them until we remove the matted hair.
We will always do our best to provide you with the most accurate quote. Unfortunately, it’s not always possible until we’ve begun the grooming process. Please be advised that prices quotes represent our base price. Your actual grooming fee might be more.
The best way to get an accurate quote is to be completely honest about your pet’s coat condition, behavior and to let us know whether or not they have fleas. For more information about our prices, please call 714-962-1005.