Why you Might Not Always Get What you Expect From Pet Grooming – Part One
There are many reasons why you might not always get exactly what you expect when you bring your pet to the groomer. It’s extremely important that you understand that your pet’s health and safety are our number one concern. We will never put either of these in jeopardy to create the perfect haircut.
Before dropping off your pet for grooming, please discuss your concerns with your groomer, but be prepared to listen to ours as well. Typically, if your groomer feels there will be a problem with grooming your pet, they will let you know. However, if you fail to provide valuable information that will affect the grooming process, then we can only do our best with what we have to work with.
Unfortunately, some things are out of our control. If you are not satisfied with your pet’s haircut please do not hesitate to let us know. Posting your concerns on social media does not allow us the opportunity to help you understand why your pet doesn’t look as you expected.
Your pet might be the sweetest, gentlest animal at home. They may cuddle up with your children and other pets, and you might believe they would never hurt a fly. Please keep in mind that we see a very different side of your pet. Grooming can be stressful, especially if they only visit once or twice a year. Normally gentle pets can quickly become aggressive when scared or stressed.
There are two types of aggression. When a pet is scared, it will usually bite at hands or fingers. This is the type of behavior that warrants a muzzle and some patience on the part of the groomer. This is often seen in first time pets or pets that haven’t visited in a while. Sometimes these pets struggle so much that it makes it impossible to groom them. We will not allow a pet to become overly stressed just to finish their haircut. They will be sent home unfinished. TO PREVENT THIS FROM HAPPENING, ALL PETS SHOULD BE PROFESSIONALLY GROOMED EVERY 4-8 WEEKS.
The second type of aggression is when a pet deliberately bites at a face. This is not typical behavior for pets. Pets that pose a significant risk to themselves or our groomers CANNOT be groomed. This is for their safety and ours.