Why you Might Not Always Get What you Expect From Pet Grooming – Part Two
Last week we discussed why you might not always get what you expect when you bring an aggressive pet to the grooming salon. We would like you to understand that we will always do everything we can to communicate a problem with you. However, some things are deal breakers. We will NEVER do anything to put the health and safety of your pet or our groomers at risk. Truly aggressive pets will be sent home unfinished. They WILL NOT be allowed to return to our grooming salon.
As always, if you are not satisfied with your pet’s haircut please do not hesitate to let us know. Posting your concerns on social media does not allow us the opportunity to help you understand why your pet doesn’t look as you expected.
OLDER FIRST TIME OR ONCE A YEAR GROOMING
It’s natural for older pets that have never visited a grooming shop to be scared. The sights, sounds and smells are overwhelming for even younger pets. Older pets don’t have the reflexes they used to. They often don’t see or hear well. When they must suddenly endure a bath and haircut it can be overwhelming for them. Older pets are much more susceptible to problems from stress.
We will not continue grooming a pet if it is causing them an unnatural amount of distress. If you are bringing us an elderly pet that has never been groomed, or that hasn’t been groomed in years, there is a good chance that they will not end up looking like you expect. The same is true for pets that only come once a year. ALL PETS SHOULD BE GROOMED EVERY 4-8 WEEKS THROUGHOUT THEIR ENTIRE LIFE.
Pets that are extremely tangled or matted need to be shaved. If they are scared of the clippers, or have never been groomed before, this might be impossible to do. While we will do everything in our power to remove mats and tangles, we need you to understand that this is a delicate process. Pets that struggle or fight us excessively might not get finished.
Claws N Paws Day Spa has been taking care of Orange County’s pets since 2001. We understand how important your pet is to you and that is why we will never do anything to put their health or safety at risk. For more information please call 714-962-1005.